FAQs

14H00 PM

10H00 AM

Yes, there is a strong Wi-Fi in the lodge.

Yes, all rooms have a workspace

Some rooms contain a packing area whereby you can park your car next to your room and other rooms do not have packing area which means you park your car by our reception

Yes, you can bring your pet but you must notify us in advance

Yes, you can do that, but you pay an extra amount for the extra bed

Yes, we do offer discount on children from 0-2 is free and from 3-10 years is half price.

Cancellations 0 to 7 days prior forfeit 100% of the deposit
Cancellations 8 to 14 days prior forfeit 75% of the deposit
Cancellations 15 to 21 days prior forfeit 50% of the deposit
Cancellations 22 to 28 days prior forfeit 25% of the deposit
Cancellations in excess of 28 days prior incur 5% administration fee to cover banking and handling charges.

All are rooms are non-smoking however we have the smoking area next to our pool or at the verandas

You can definitely bring your baby cot and we also have our own.

Yes, we have communicating rooms

Yes, only suit rooms have safes.

If you booked directly with us, you must contact us on our cell phone, telephone or via email or if you booked with our agents, you must contact them.

No, you cannot leave your luggage with us.

You can book directly with us on our email(info@madiathavha.com) or on our cell phone (0833424162) or our telephone number (0158802026)

All credit cards that contain visa on it.

Per person.

By paying 50% of the reservation amount.

You can contact us on our cell phone, telephone or via email

Yes

Hiking, Zipline, cultural tours, swimming pool, trampoline,

Restaurant, Mini conference area (in our dinning), Boma